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Shipping, Returns and Warranties...
Shipping Methods…

UPS Ground Standard Shipping (3-5 business days)-FREE
-- Shipments to 48 mainland United States of America ONLY.

USPS Priority Mail (3-5 business days)-$34.00
-- Shipments to U.S.A. ONLY (including Alaska and Hawaii).

USPS Express Mail (1-3 business days)-$45.00
-- Shipments to U.S.A. ONLY (including Alaska and Hawaii).

Canada - USPS Priority International - $35.00
-- Shipments to Canada ONLY.

Mexico - USPS Priority International - $52.00
-- Shipments to Mexico ONLY.

Puerto Rico and U. S. Virgin Islands - USPS Priority International - $52.00
-- Shipments to Puerto Rico and U. S. Virgin Islands ONLY.

US Postal Service Priority International - $52.00
-- International shipments (except Canada, Mexico, Puerto Rico, United States of America and U.S. Virgin Islands).

All merchandise is automatically shipped via UPS Ground by default to mainland United States of America. Pricing for USPS Priority, USPS Priority International and alternative methods specifically required by destination or requested by Customer, includes handling and shipping.  Please note that a signature may be requested at the delivery site (if so preferred) for release of the package. More expedient delivery options to the 48 mainland United States via USPS are available in the ordering process. Shipping via UPS Ground to Hawaii and Alaska is not available. Other shipping options via USPS are available in the ordering process. Shipping to other countries is via USPS Priority International ONLY as available in the ordering process.

Merchandise Returns: Should Customer need to return merchandise due to apparent damage during shipping, Customer may return said merchandise within 10 days from date of purchase for merchandise replacement only. Shipping will be paid by CompressorsAndPumps.com.  CompressorsAndPumps.com ships Customer replacement merchandise, return packaging and pre-paid shipping labels). Merchandise may also be returned for replacement only should product failure occur while under warranty.  Shipping will be paid by CompressorsAndPumps.com. CompressorsAndPumps.com ships Customer replacement merchandise, return packaging and pre-paid shipping labels). However, Customer must FIRST contact us at 1support@compressorsandpumps.com for an official RMA# (Return Merchandise Authorization Number) and shipping instructions! Merchandise must never be returned without first contacting CompressorsAndPumps.com. Customer must receive an official RMA# (Return Merchandise Authorization Number) before returning any item. All other merchandise returns must also be authorized with an official RMA#. After 10 days from date of purchase, qualified refunds will be in the form of store credit (less 25% restocking charge for merchandise only, excluding original handling costs integrated as part of merchandise selling price--currently $19.95). Remaining balance will be acceptable in lieu of payment or partial payment for future purchases through CompressorsAndPumps.com. Customer is responsible for return shipping.

Used items are not returnable except for exchange while under warranty.

Damaged Package Claims:  If Customer received an order and the shipment appears to be damaged in transit, Customer must contact CompressorsAndPumps.com immediately. Customers with damaged merchandise can file a claim directly by contacting us at 1support@compressorsandpumps.com.  An RMA#* will be required as described under "Merchandise Returns" below. Customer is required to retain all original packaging (box, packing paper, etc.) for inspection and verification purposes. Damaged merchandise is to be shipped back to CompressorsAndPumps.com for inspection and verification purposes. Customer will be required to enclose original packaging and damaged merchandise in new shipping box and return as instructed. Shipping costs based on UPS Ground and will be reimbursed to the Customer (unless CompressorsAndPumps.com ships Customer replacement merchandise, return packaging and pre-paid shipping labels).

Lost Items:  If Customer has not received an order, and suspects that the package may be lost, please contact us. Customers with packages shipped UPS Ground, USPS Priority Mail or USPS Priority Mail-International that have not been received after 10 days from shipment date can file a claim directly with us.

After 15 days from date of purchase, qualified refunds will be in the form of credit card refund or store credit (less 50% restocking charge for merchandise only, excluding original shipping cost integrated as part of merchandise selling price-currently $19.95). Remaining balance will be acceptable in lieu of payment or partial payment for future purchases thru CompressorsAndPumps.com.  Customer is responsible for return shipping. Such future transactions for new purchases will be conducted by telephone (not via website) by Customer and company personnel to assure accuracy and compliance by both parties.

After 30 days from date of purchase, refunds will not be honored.

Used items are not returnable except for exchange while under warranty.

WARRANTY QUALIFICATION (for AC compressors):  Only authorized mechanics should be replacing AC compressor units. ASE Certified Mechanics must install AC compressor for warranty to be valid. The AC system must be flushed to remove all contamination from the damaged compressor; the AC system must be vacuumed to remove all moisture from the system; replacement of the accumulator, drier and expansion valve/orifice tube is critical and replacing the condenser should be considered (if there is obvious contamination), appropriate oil and amount must be installed.  

State Sales Tax -- Orders shipped within the state of Michigan are taxed at the appropriate sales tax rate (currently 6.0%).  Orders shipped within the state of Arizona are taxed at the appropriate sales tax rate (currently 7.1%).

Price-matching item qualifications:

  • Item must be in stock and not on backorder at either CompressorsAndPumps.com or the competitor.
  • Competitor’s item must be an identical OEM item sold at CompressorsAndPumps.com.
  • Competitor’s prices must be advertised in the United States, Puerto Rico or US Virgin Islands.
  • Price match cannot be combined with competitor promotion codes or other CompressorsAndPumps.com discounts.
  • Auction sites such as Ebay are excluded from our price matching offer.
  • Items must be remanufactured or new (not used).
  • Not valid on competitor misprint or advertising errors.
  • Price match must include competitor’s shipping/handling charges.  CompressorsAndPumps.com listed pricing includes shipping/handling at no additional cost, but may require adding shipping/handling charge of $19.95 if competitor’s price match falls below reasonable discounting as indicated below.
  • CompressorsAndPumps.com reserves the right to decline the price matching if the competitor price is unusually low (below our cost) and to limit quantities as necessary.

Please be advised:

1.  We continuously screen all orders for credit card fraud!  In our attempts to combat fraud, Customer "Bill-To" address and telephone information must exactly match Customer's credit card billing information of record. To avoid Merchant Bank rejection of credit card, Customer must endeavor to enter "Bill-To" information exactly as it appears on Customer's credit card statement. Compliance will facillitate Merchant Bank to approve qualified Customer transaction immediately. Shipping destination is as Customer prefers.

2.  We pursue all legal avenues - advise credit card companies, credit bureaus, and law authorities regarding any suspicious, attempted, or experienced credit card fraud.

 Questions?  Please email us at: 1support@compressorsandpumps.com

Hello... Australia & New Zealand!!!...
50% OFF
SHIPPING!!!
...
Special Rebate for our...
Down Under mates!!!
..
50% shipping rebate credited back to your personal PayPal account within 24 hours of ordering.
  FREE SHIPPING!!!
Free shipping via UPS Ground to 48 mainland United States of America. Faster shipping and international options are available. Orders are usually processed and shipped in one or two business days.
International shipping
by the unit or bulk!!
for details.

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TomiCo Marketing Unlimited
Subsidiary of The Tomi Company, LLC